Engineering Freeze 2025
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 2025 - 12:40 GMT
Scheduled - In line with many of our suppliers, we will be entering into an engineering change freeze during the holiday period. This will minimise the risk of any issues during this busy time of year for our customers and while we have reduced levels of staff.

The change freeze will run from Friday the 19th December 2025 at 9am until Monday the 5th January 2026 at 9am.
Dec 10, 2025 12:40 - Jan 5, 2026 09:00 GMT

About This Site

Service status information and Network announcements.

Uptime over the past 90 days. View historical uptime.
Control Panel Operational
90 days ago
100.0 % uptime
Today
DNS Operational
90 days ago
100.0 % uptime
Today
Email - POP3/IMAP Access Operational
90 days ago
100.0 % uptime
Today
Linux Hosting Operational
90 days ago
100.0 % uptime
Today
Windows Hosting Operational
90 days ago
100.0 % uptime
Today
Network Operational
90 days ago
100.0 % uptime
Today
Managed Virtual Servers Operational
90 days ago
100.0 % uptime
Today
Managed Dedicated Servers Operational
90 days ago
100.0 % uptime
Today
WebMail Operational
90 days ago
100.0 % uptime
Today
Phone System Operational
90 days ago
100.0 % uptime
Today
FTP (Linux Hosting) Operational
90 days ago
100.0 % uptime
Today
FTP (Windows Hosting) Operational
90 days ago
100.0 % uptime
Today
Email - SMTP Authentication Operational
90 days ago
100.0 % uptime
Today
Office365 Services Operational
90 days ago
100.0 % uptime
Today
Cpanel Hosting Operational
90 days ago
100.0 % uptime
Today
Web Builder Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Payment platform Operational
90 days ago
100.0 % uptime
Today
Database servers Operational
90 days ago
100.0 % uptime
Today
Let's Encrypt SSL Operational
90 days ago
100.0 % uptime
Today
Cloud Server Operational
90 days ago
100.0 % uptime
Today
Unmanaged Dedicated Servers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Black building test Dec 16, 2025 08:00-16:00 GMT

As part of our preventative maintenance program, we will be conducting our annual black building test.
This will include a controlled isolation of mains power and subsequent transition to generator power.
Once tests are completed we will transition back to mains power and full resilience will be restored
We do not expect this to be customer affecting however it should be considered an at-risk period.
Posted on Dec 10, 2025 - 13:59 GMT
Dec 14, 2025

No incidents reported today.

Dec 13, 2025

No incidents reported.

Dec 12, 2025
Network Maintenance
Completed - The scheduled maintenance has been completed.
Dec 12, 06:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 22:00 GMT
Scheduled - One of our circuit suppliers providing connectivity between our London and Dublin data centres is conducting emergency preventative maintenance to their service overnight to repair/replace a faulty device with alarms in London that could become service affecting without immediate action.

As we have diverse circuits between these locations we do not expect any disruption and traffic will fail over to other routes, but those routes will be at-risk during the maintenance window.
Dec 11, 19:40 GMT
Dec 11, 2025
Dec 10, 2025
Network maintenance
Completed - The scheduled maintenance has been completed.
Dec 10, 15:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 10:00 GMT
Scheduled - During this network maintenance we will be migrating our LINX connection to a different router. During this time traffic to some external Internet sites will go via different paths where we have ample spare capacity. No customer impact is expected, but due to the nature of the work we are announcing this as an at risk period for the network.
Dec 5, 17:06 GMT
Network maintenance
Completed - The scheduled maintenance has been completed.
Dec 10, 03:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 23:30 GMT
Scheduled - During this network maintenance we will be reconfiguring a number of router interfaces in Dublin and London in order to support future services. Individual router links will be taken out of service, reconfigured and brought back into service. During this time traffic to some external Internet sites, and between internal hosts in Dublin and UK sites, will go via different paths where we have ample spare capacity. No customer impact is expected, but due to the nature of the work we are announcing this as an at risk period for the network.
Dec 5, 17:10 GMT
Dec 9, 2025
Dec 8, 2025

No incidents reported.

Dec 7, 2025
Network Maintenance
Completed - The scheduled maintenance has been completed.
Dec 7, 23:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 08:00 GMT
Scheduled - One of our circuit suppliers providing connectivity between our Reading and London data centres is conducting maintenance to their service.

As we have diverse circuits between these locations we do not expect any disruption and traffic will fail over to other routes, but those routes will be at-risk during the maintenance window.
Nov 17, 17:49 GMT
Dec 6, 2025

No incidents reported.

Dec 5, 2025
Network Maintenance
Completed - The scheduled maintenance has been completed.
Dec 5, 06:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 20:00 GMT
Scheduled - One of our circuit suppliers providing connectivity between our London and Dublin data centres is conducting maintenance to their service.

As we have diverse circuits between these locations we do not expect any disruption and traffic will fail over to other routes, but those routes will be at-risk during the maintenance window.
Dec 3, 21:29 GMT
Dec 4, 2025
Dec 3, 2025
Network maintenance
Completed - The scheduled maintenance has been completed.
Dec 3, 16:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 10:00 GMT
Scheduled - During this network maintenance we will be migrating our LONAP connection to a different router. During this time traffic to some external Internet sites will go via different paths where we have ample spare capacity. No customer impact is expected, but due to the nature of the work we are announcing this as an at risk period for the network.
Nov 28, 09:53 GMT
Dec 2, 2025
Scheduled Phone Line Closure
Completed - The scheduled maintenance has been completed.
Dec 2, 14:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 12:30 GMT
Scheduled - We're going to be closing our phone lines between 12:30 and 2.30 today for our hard-working staff to enjoy a festive lunch. You'll still be able to submit enquiries through your Online Account and we'll get straight on them once we're back at 2.30. Thank you all for your understanding.
Dec 2, 10:10 GMT
Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage